Support

How can we help?

Send us a message and the Rentrix team will reply by email, usually within one business day.

Frequently asked
How do I start investing?+

Create a free account from User Access, complete identity verification from your dashboard, connect a Solana wallet and choose a property once its offering opens.

What is the minimum investment?+

Offerings on Rentrix start from $50. Each property page shows its own minimum and raise target.

What happens to my money before an offering closes?+

Your USDC is held in escrow. If the raise target isn’t reached or the offering is cancelled, it is refunded in full.

How are rental distributions paid?+

Net rental income is distributed in USDC on Solana to your connected wallet, and every payment is recorded in your account activity.

I forgot my password.+

Use “Forgot password?” on the sign-in page. Our team sends a one-time reset link to the email on your account.

I’m a broker or property manager. How do I list a property?+

Register your company from Broker Access. Once your business is verified you can submit properties for listing review.

Contact support

Tell us what you need. Never include your password or wallet recovery phrase.